Cookie Policy

CHILL CHILL HOTEL, available through chillchillhotel.com, uses cookies and similar technologies to ensure the website functions properly, improve user convenience, analyze website traffic, and enhance the user experience.

1. What are cookies?

Cookies are small text files stored on a user’s device, such as a computer, mobile phone, or tablet, when visiting a website. Cookies help the website remember certain information, such as user preferences, cookie consent status, or website usage information.

2. Why do we use cookies?

Our website may use cookies for the following purposes:

• To ensure the website functions properly
• To remember cookie preferences or consent settings
• To analyze website visits and user behavior
• To improve website content, display, and user experience
• To support connections with third-party services such as online maps, social media platforms, or website analytics tools

3. Types of cookies we use

3.1 Necessary Cookies
These cookies are essential for the basic operation of the website, such as displaying web pages, remembering cookie settings, and maintaining website security. Users cannot disable these cookies through the website’s cookie settings.

3.2 Analytics Cookies
These cookies help us understand website usage, such as the number of visitors, popular pages, time spent on the website, and user interactions. This information is used to improve the website and make it more suitable for users.

3.3 Marketing Cookies
These cookies may be used for advertising, campaign measurement, or presenting more relevant information to users, such as through advertising platforms or social media services. These cookies will only be used when the user gives consent.

4. Third-party cookies

Our website may connect to third-party services such as Google Maps, Google Analytics, Facebook, Line, or other services related to communication and website analytics. These third parties may use cookies according to their own policies.

5. Managing cookies

Users can accept, reject, or customize cookie settings through the cookie banner or cookie settings button on the website.

6. Cookie retention period

Our website may store users’ cookie consent information for approximately 180 days or for an appropriate period depending on the purpose of use.

7. Changes to this Cookie Policy

We may update or change this Cookie Policy from time to time to reflect changes in our website services, technologies, or applicable legal requirements.

8. Contact us